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Bridging the Gap: Addressing Language Barriers in Medical Care

There is a pressing need for medical interpreters in South Dakota communities, spanning hospitals, clinics, home care, and telehealth services.

Recent reports from Sioux Falls schools indicate more than 70 languages spoken, indicating the demand for qualified interpreter services among thousands of patients seeking informed healthcare, healing, and medical guidance.

In response to this growing need, the LSS Multi-Cultural Center is introducing "Bridging the Gap," a professional development course for medical interpreting. Developed by the Cross Cultural Health Care Program, this 40-hour course equips bilingual individuals to serve as medical interpreters. It caters to both novices and experienced interpreters and is recognized by leading national certifying bodies, including the Certification Commission for Healthcare Interpreters (CCHI) and the National Board of Certification for Medical Interpreters (NBCMI).

“Bridging the Gap is the first of its kind in South Dakota,” says Valeria Wicker of LSS Multi-Cultural Center. The course covers medical interpreting ethics, the interpreter's role, essential skills, and techniques. Participants gain proficiency in medical terminology and learn strategies to navigate cultural and linguistic barriers in communication.

"Enhanced interpretation quality significantly impacts patient satisfaction," adds Wicker. "Clear communication is vital for effective preventive care, treatment, and aftercare."

More than 25 million Americans with limited English proficiency rely on interpreters during medical visits. "Interpreters must be impartial, professional, and knowledgeable in medical terminology," says Wicker.

Participants are eligible and on track to pursue national certification from the National Board of Certification for Medical Interpreters and/or the National Certification Commission for Healthcare Interpreters.

The next session of Bridging the Gap will take place from October 21-25, with registration closing on September 13. The course is open to residents of South Dakota, Iowa and Minnesota, regardless of prior interpreting experience. Applicants must be 18 years or older and hold a minimum of a high school diploma or its equivalent in English and another language.

The course fee is $600, with a $120 deposit due upon registration. For more information or to register, contact CSSInterpreters@LssSD.org or visit MCC.LssSD.org.

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About Lutheran Social Services of South Dakota
LSS responds to changing needs in South Dakota communities. Our mission: Inspired by God's love, we care for, support and strengthen individuals, families, and communities and believe in the vision that all people in South Dakota will be healthy, safe, and accepted. LSS is one of the largest private non-profit human service agencies in South Dakota serving people of all ages, faiths, races, and economic statuses with professional, confidential, and affordable services statewide.