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LSS Services

In response to the COVID-19 pandemic

Update: 05.29.2020, 8 am

We know you are concerned about the spread of COVID-19 (the new coronavirus) and how it may affect LSS services. Ensuring our clients and staff are in a safe and healthy environment is our greatest concern. We are in communication with local public health officials and will follow recommendations relative to our operations. LSS has developed a pandemic plan that is being reviewed and revised daily to help address the rapidly changing situation.

LSS offices re-opened to the public June 1, 2020. Services continue to be offered via video/telehealth, phone or Internet. Call For more information call 605-444-7500, 800-568-2401, or email

COVID-19 Health & Safety Precautions
For flyers and posters in English and other languages, click here.

Behavioral Health Services

LSS offices re-opened for in-person appointments June 1, 2020.

Mental health and substance use services continue to be available using telehealth technology. If you are interested in this option, contact our offices at 855-334-2953 or schedule an appointment online.

The SD Community Foundation has recently provided a grant that will allow our agency to deliver counseling services to individuals across the state of South Dakota who have been impacted by the current pandemic and whose incomes may have negatively affected their ability to access care. For more information call 855-334-2953.

Center for Financial Resources
LSS offices re-opened for in-person appointments June 1, 2020.

LSS continues to maintain the capacity to deliver services using phone, internet and video. If you are interested in this option, contact our offices at 888-258-2227.

Childcare & Education Services

LSS will be open at its Childcare & Education Programs. Care will be provided at the following times and locations:

  • Southern Hills Infant-Toddler, Preschool and School-Age Summer Program: 7 am - 6 pm
  • East Side Summer Program: 7 am – 6 pm
  • Hilltop Summer Program: 7 am – 6 pm
  • Here4Youth Summer Program: 7 am – 6 pm

Parents are reminded to keep their children home if they display signs of illness. We will be following very strict illness exclusion procedures in order to ensure the safety of our students and staff. Children will have their temperatures taken upon arrival and throughout the day. Any child who displays symptoms of illness will be sent home.

We are continuing increased sanitation of common areas and toys to prevent the spread of illness. We are implementing increased hand washing for staff and students, and educating students on proper hand washing techniques.

Please note that this plan is subject to change based on this rapidly developing situation. We remain in communication with local public health officials and recommendations from the government regarding the operation of childcare facilities.

Mentoring Services
We know that many mentors are concerned about their students. As a result, the Sioux Falls School District is providing an option for mentors to communicate with their student through their parent/guardian. If interested, mentors in the Sioux Falls School District can contact LSS or school counseling staff and ask them to seek permission for mentors to get parent email addresses for the purpose of checking in on their students. If given, Everyday Heroes mentors are still not approved for in-person visits outside of school. If a mentor is interested in meeting with their student outside of school, both the mentor and student must enroll in the LSS Climb Program. 

LSS Climb and USucceed volunteers may continue to meet at this time, although it is encouraged to limit in-person interactions, avoid large groups of people, practice social distancing and use good hygiene.

Better Together
Due to the vulnerability of Better Together clients and many living in facilities with restricted visitation, Better Together volunteers need to limit interactions to phone, video and/or mail.

Center for New Americans
LSS offices will open for in-person appointments by appointment only on June 1, 2020.  English language classes will continue to be offered online.

Residential Services for Children & Youth
We have implemented increased sanitation throughout facilities and have implemented symptom monitoring of residents and staff to try to avoid illness within our facilities.  Limited in-person visits with parent/guardian may be implemented with additional safety precautions in place based on local facility conditions.

Public Education
LSS is re-educating our staff and clients on infection control and how to protect our community. Below are recommendations that we can all follow to prevent the spread of illness:

  • Sick employees should stay at home. At this time, we request that they stay home if they have any symptoms of respiratory illness. Those symptoms include cough, fever, and/or shortness of breath.
  • Notify us if they develop respiratory symptoms while at work. These include cough, fever, and/or shortness of breath.
  • Practice proper hand washing hygiene. 
  • Cover their mouth and nose with a tissue when coughing or sneezing. 
  • Perform routine environmental cleaning.